| E-mail Address: * |
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| Have you registered for this class? (You are welcome to take the test either way.) |
Yes
No |
| How do you want your name to appear on the certificate? |
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| What is your street address? |
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| What are your city, state and zip code? |
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| Do you want your address on the certificate? (Some states require it.) |
Yes
No |
| How did you hear about Apollo Classes? |
Referral
NCBTMB site
Google search
Yahoo search
I am a previous student
Other |
| (Optional) If you did an online search, do you remember what words you used? |
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| 1. When dealing with any client, it is best to... |
1. be on guard in case they turn out to be a jerk
2. treat them with dignity and respect
3. make them sign a waiver
4. none of the above |
| 2. The following is an example of professional nonverbal communication: |
1. a willingness to listen closely and properly advise the client
2. sharing the woes of the day and keeping client records up to date
3. updating client records with employer
4. proper clothing, a calm and sincere demeanor |
| 3. Protect the health and safety of the client by ... |
1. making sure they have all their innoculations for disease
2. making sure they have had a physical at least 6 months before treatment
3. forgetting it. Health and safety is textbook and does not happen in the real world.
4. following all health and safety codes |
| 4. Cross-contamination refers to |
1. entering client information into the wrong chart
2. germs spreading from one person to another due to lack of sanitary precautions
3. when a client libels a therapist affecting future business
4. when another entity meant to be ancillary begins acquiring the bulk of a therapist business |
| 5. The required clothing for the massage/bodywork therapist is... |
1. hospital approved medical uniform
2. anything as long as it is white
3. clean comfortable clothing in good repair
4. the same monotonous uniform every day |
| 6. In terms of the client, a needs assessment and plan of care are ... |
1. a list of all the department stores you registered with, which is given to the client at Christmas time
2. an assessment of the condition of the client and plan for treatment
3. a poll taken from the clients to determine what new massage classes to take
4. a form from Lighthouse Health Insurance that you better fill out if you want to get paid |
| 7. Making a false statement about someone to a third party is ... |
1. no big deal--people in the health industry do it all the time
2. slander
3. OK as long as you say you heard it through the grapevine
4. permissible as long as you did not put it in writing |
| 8. Using the NCBTMB logo ... |
1. demonstrates the therapist has passed certain standards of professional ability
2. is a blanket that covers all the other therapists in the establishment
3. is permissible only in certain states
4. OK as long as you have a test date for the National exam |
| 9. In your ads, you can mention the name of one of your celebrity clients if ... |
1. you want to look cool and draw in lots of business
2. you only say nice things about them
3. if your employer says it is OK
4. the celebrity gives you permission to do so |
| 10. Treating a client who is obviously intoxicated may result in ... |
1. the client legally attempting to void your fee
2. a contact high and eventual alcoholism
3. your being able to short them on their time since they will not know the difference
4. your having to drive them home because the dumpster is full |
| 11. The client health questionnaire should contain relevant information such as ... |
1. how they really feel about their spouse
2. their gross and after-tax income
3. where it hurts
4. the ages of their children |
| 12. Protecting client records is necessary because ... |
1. it is the responsibility of the therapist, is required by the NCBTMB and may be mandated by the licensing agency
2. you want to copy the phone number for when you get your own place
3. you cannot remember one darn thing about them
4. it is required by the FCC |
| 13. To present yourself as having qualifications you do not have is... |
1. permissible as long as you put nothing in writing
2. harmless if you are only going to do what you were trained for anyway
3. an ethical violation
4. accepted common practice in the industry |
| 14. If a client becomes addicted to massage to the detriment of their finances .. |
1. be sure to run their credit card before starting treatment
2. spacing their appointments further apart is a professional ethic
3. hey, all the better
4. check their credit rating, then start them on a running tab |
| 15. Advertise ... |
1. only what is being offered
2. anything and everything just to get them in the door
3. on late night radio because insomniacs make the best clients
4. in sexually provocative magazines |
| 16. It may be considered sexual harassment if ... |
1. a client asks you out on a date
2. your employer tells you a knock knock joke
3. your employer secretly keeps a Playboy or Playgirl magazine in their locked briefcase
4. your employer tells you a dirty knock knock joke |
| 17. Selling products ... |
1. is fine as long as the product has value for the client and does not stray too far from the health field
2. is what it is all about
3. should be done after the treatment while the client still has their purse or wallet out
4. is forbidden by law |
| 18. One of the definitions of independent contractors is ... |
1. they set their own hours
2.the boss sets their hours
3. the receptionist signs up all their appointments and they have no say in the matter
4. the owner provides all the supplies |
| 19. If the therapist needs to take personal time off, they should |
1. do so only after deep soul searching and chanting because the client is their first priority
do so only in case of dire illness or co-dependency meetings
3. do so because the massage and bodywork field can be casual and flexible
4. forget about it |
| 20. The only time it is OK for a therapist to behave sexually is ... |
1. when there exists a sincere attraction on the part of both the therapist and the client
2. if it is preceded by dinner and a movie
3. when the target is not a client for 6 months
4. when their employer approves |
| 21. Getting permission from the client to perform should occur... |
1. before treatment has begun
2. only if the establishment could be mistaken for a Dairy Queen
3. after you have gotten to know them better
4. several times during the session in case the client is lulled into forgetting |
| 22. If the client wants to terminate the treatment ... |
1. hide one of their articles of clothing--it drives them nuts
2. get the manager--the two of you can talk them out of leaving
3. terminate the treatment immediately and step away from the table
4. it is because they are an idiot |
| 23. Cannabis use... |
1. is your business as long as you light up in the restroom away from the clients
2. transports the session into another realm
3. impairs motor function and may lead to social withdrawal
4. is in line with massage and makes an excellent up-sell item |
| 24. If a therapist wants to date a client, they must |
1. learn to dress sexier
2. abstain from sex
3. read the Kama Sutra
4. do it to the sly |
| 25. Unwelcome romantic or sexual advances ... |
1. could create a hostile work environment according to the law
2. are all part of the job
3. are OK as long as you are the advancer
4. have to be part of a written agreement to be valid |
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| * Required | |